Jim and I appreciate your service so much! When we decide to upgrade, need additional equipment, or want to recommend it to others, you have our vote! We also had no idea you could handle service remotely - we appreciate you!
--Pat H., Lexington, KY
They were proactive with my problem. I mentioned my issue last Friday when I called to update my credit card, and I didn’t have time to fix my issue. They called me back Monday, and the issue was fixed promptly.
- Don W., Lexington, KY
Terry identified ALL my issues immediately, figured out the solutions immediately, and then reprogrammed my remote to work WAY better than it did before! He was very friendly, personable, and knowledgeable.
- Bob A., Lexington, KY
Terry was polite and got the job done. He was patient with my questions and comments.
- Robin G., Lexington, KY
The service tech did a very good job. He was courteous and performed the service quickly and efficiently.
- Marvin K., Lexington, KY
Mark intuitively suggested I reboot the system. I mistakenly thought he meant the Control 4 system, so I rebooted twice, and it didn’t help. He meant the cable box, and when I rebooted it, it worked! He was professional, patient, and kind during our encounter. He didn’t mind I cost him minutes with my error. Bravo!
- Kay A., Lexington, KY
Nick is very knowledgeable, works quickly and efficiently, and explains in “layman’s” terms what the customer needs to know.
- Lynne W., Lexington, KY
Jorge is the man! Bottom line! He is on time, communicates well, and knows his technology stack. I would recommend him 100% of the time.
- George I., Lexington, KY
For A Better Support Experience.
Our team of technology experts can answer any questions you might have.