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Get a Plan

We go over your needs and vision for your project. Our goal at this point is to get a general overview.

Showroom Tour

Let our experts walk you through. We have many different hands-on technologies on display for you to experience. The possibilities are truly endless.

Create a Proposal

We create a customized proposal for you – a complete solution no matter how small or large the project is.

Review and Finalize Proposal

We go over your design to make sure we have provided a complete solution. Changes to the system can be made at this point and a new final proposal produced.

Create Contract/Deposit Paid

At this point we have agreed upon a system design and pricing. We collect a 70% deposit on “retro” type jobs or 20% of project total for new construction. This starts our installation, scheduling and ordering process.

Contact from our Client Care Department

Our installation coordinator will contact all parties involved in the project (builders, contractors, subcontractors, electricians, cabinet makers, etc.)

Products Staged/Ordered for Project

In stock items are pulled and stored for you. Specialty products are ordered immediately for a retro job and before the equipment phase on new construction.

Job Scheduled

When products, wire, etc are ready, we schedule the project in necessary phases carefully coordinating with important timing issues. Installations are typically completed in these phases:

  • Retro – an existing structure, these projects are usually installed continually until completed.
  • Pre-Wire – In new construction or remodels we run high-quality, in-wall rated cable to the necessary locations. Mount speaker brackets, wire panels, etc.
  • Trim Out – This phase takes place after painting. We install keypads, architectural speakers, wall plates and terminate panels.
  • Final Installation: Instruction/Education/Demonstration - Personalized demonstration of the entire system(s). At this point we expect you to have a good understanding of system operation and will be available for future education and questions.

Follow up by Salesperson

Within a few days you will be contacted by your sales representative for any questions or concerns.

Welcome to our website! As we have the ability to list several items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (859) 252-2216 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.